Productivity:Both you and the average Video Interpreter sign at more than 150 words per minute whereas the average Relay Operator might type 60 words per minute. Shorter phone calls mean more time to focus on your work tasks.

Interpreter Support:Upon request we will staff your call with two Video Interpreters instead of one. This assures you that you are receiving the highest possible level of performance on calls you think will be particularly complex.

Text Capability:Quickly handle transactions and complex sequences with two-way text. Don't want to fingerspell a confirmation number? Type it. Don't want to write down a phone number? Have the Video Interpreter type it to you.

International Calls:No matter where your associates work, you can call them. Our Video Interpreters will connect you to any location, provided the person you are calling speaks English.

Less Setup Time:Don't wait until you are connected to a Video Interpreter before you give the phone number you want to call. ViableVRS allows you to type in the number to call prior to connection with a Video Interpreter.

No Cost:The service is funded by the Federal Government so nothing comes out of your own pocket or out of your employer's budget. Furthermore, calls through ViableVRS do not incur long distance charges.

Guarantee of Confidentiality:Our call center areas are access-controlled and restricted to call center staff. Furthermore, our Video Interpreters are trained to treat all calls as sensitive and will not repeat or share any information with any third party. This means uncompromising protection and respect for your co-workers, your clients, and your workplace.