Expand All How can I get a VPADs? How much does it cost? How will this be distributed?
 Viable made an early release version of the VPAD available at promotional prices at Spring 2008 DeafNation expos but full-scale, nationwide distribution will occur in coming months. The VPAD will be available through local sales representatives, local community events, and at our website. We will announce details soon.
Is the VPAD free?
The VPAD retails for $699 plus tax but promotions and special discounts will be available to the deaf and hard of hearing community. We intend for the VPAD to be affordable. Why isn't the VPAD free?
The VPAD retails for $699 plus tax but promotions and special discounts will be available to the deaf and hard of hearing community. We intend for the VPAD to be affordable.
How much does the VPAD weigh and how big is it? Is it easy to carry?
The VPAD weighs a few pounds, so it is extremely portable. The compact VPAD comes with a protective sleeve and will fit in laptop cases, a regular backpack, between layers of clothes in your suitcase, etc.
Can the VPAD be used for VCO calls?
The VPAD can handle VCO calls; in fact VCO users can hook up headsets, external microphones, and speakers to their VPAD to enhance their VCO call.
Can I conduct VRI (Video Remote Interpreting) calls with my VPAD?
That is a possibility, as is almost everything else with the VPAD. It was not designed to conduct VRI sessions; quite simply, the VPAD is much more than a videophone.
WirelessWhat protocol will the VPAD use to place point-to-point calls?
Two options for placing point-to-point calls exist as of now: IP address or a VSN (http://www.viable.net/product/vsn). The VPAD can connect to any SIP- or h.323-compliant videophone application or hardware.
How fast is the VPAD video connection?
The VPAD transmits video at 30 FPS, bringing clarity even to the sloppy finger spellers among us.
What kind of WiFi standard does the VPAD use?
The VPAD WiFi feature is enabled by an external WiFi USB adapter (802.11g standard) which must be obtained separately.
Will I have to pay for my VPAD WiFi connection?
The VPAD will act exactly like a laptop with a 802.11(g) wireless network interface card so it will depend on the WiFi network you use at a given time. Your local library or coffeehouse may offer free WiFi connection, or may require payment/registration to access their WiFi network. Does the VPAD include a Bluetooth connection?
The VPAD is not enabled for a Bluetooth connection at this time.
EquipmentHow will I know when I have an incoming caller?
The VPAD has light and audio alert systems. Additionally, you can plug in devices that work with the telephone line (RJ-11) port and, as examples, have the room lights go off or your couch vibrate when there is an incoming call.
Why can't the VPAD accept incoming IP calls?
The VPAD cannot accept incoming IP calls because it uses an advanced technology platform. This may prevent other videophones from connecting with the VPAD. The VPAD can make IP calls to all videophones and softphones.
Can the VPAD audio/video in/out connect with a TV, DVD, VHS, video camera, LCD projector, etc.?
The audio/video possibilities are endless-the VPAD can be connected to a TV, Camcorder, VHS, etc., for display or recording. It also can be used to display video content from a DVD player or a camcorder, and can transmit the image to the other party. For example, you could call someone using the VPAD then show a video of a niece's birthday party.
Does the VPAD come with a USB 2.0 slot? Can I connect the VPAD with any USB keyboard?
The VPAD has one USB slot, which you can then plug in a wide selection of USB-compliant devices, for example, any USB keyboard, either wired or wireless. If you wish to use multiple USB devices, you could connect it with a USB hub.
Does the VPAD use a remote?
The VPAD will feature touch screen technology where users can navigate their way around simply by touching icons. The VPAD also provides an on-screen keyboard to enter textual and numerical information.
Will I be able to transfer my Viable Vision profile, address book, speed dial list, etc.?
Your profile is remote so you can access your Viable Screen Name (VSN) information on either the VPAD or Viable Vision. We intend for the VPAD and Viable Vision to provide a seamlessly integrated experience.
Can I mount my VPAD onto my wall, like my HDTV?
The VPAD can be mounted on the wall; it is compatible with VESA standards, which is universal. If the VPAD is not mounted on a wall, it can be propped up with a kickstand.
Do I need to purchase a new wireless router for this VPAD?
If you already have a wireless router, the VPAD will work with it. You also have the option of plugging it in with an Ethernet cable.
Is the VPAD power 12V DC with AC power adapter compatible with a DC to AC car adapter?
You could purchase a power adapter for your VPAD. Viable does not provide a car adapter with the VPAD package.
Does the VPAD come with batteries?
Viable does not provide a battery with the VPAD package. You can purchase a battery for your VPAD. We recommend that the battery be 9.6 volts, not exceeding 12 volts.
If you have additional questions not covered in this FAQ, please contact our Customer Support Representatives (www.viable.net/support). Viable Customer Support and our website are your sources for the latest information on the VPAD and everything we do at Viable. |
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