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Nick the Engineer

Nick Knows: Nifty Tips for Using the VPAD

by Nick the Engineer on June 16th, 2009

Hello — I’m Nick, and I work in engineering.  Your VPAD has some pretty cool upgrades… log in and go to SETTINGS > SYSTEM > see if you’re at application version 5245 or newer.

  1. You can expand the video box to full-screen even when not on call. Just touch the video box to expand it then play games or watch movies on your VPAD.
  2. We made the keyboard sleeker. The smaller size doesn’t block the entire screen so you can see the other person while you text.
  3. We redesigned the 911 interface at MyViable. You can update your Registered Location information through the VPAD now.

What other tips do you want to see here?  Let me know!

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glenn, communications guy

In the News: San Antonio Express-News

by glenn, communications guy on June 15th, 2009

It isn’t often a state conference for the deaf gets media attention. See article on the Texas Association of the Deaf conference that took place last weekend in San Antonio.

And imagine our surprise… the VPAD is photographed, although videophone technology isn’t mentioned anywhere in the article!

Article from the San Antonio Express

Article from the San Antonio Express-News

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Oscar

VideoMail’s coming SOON!

by Oscar on June 3rd, 2009

I coordinate marketing campaigns and often make phone calls. Usually I get someone’s voice mail and leave a message. If you’re deaf like I am, voice mail isn’t an option and you know what often happens next: They return my call but have no way to leave me a message.

VideoMail is our solution, in beta with Viable employees and over 150+ community testers.

The concept behind VideoMail is simple: People who dial your Viable Phone Number will be able to leave you messages in video and you will be notified by email. You can even edit your notification preferences via MyViable, and receive an email on your computer or pager.

I’ve got a hectic work schedule, so being able to retrieve messages for missed calls with VideoMail ensures I’m as productive as possible. Both my hearing mother and deaf wife tried it – and it worked smoothly. My mother left a message relayed in ASL by a Viable video interpreter, which I watched on my PC. My wife signed her video message and I watched it on my VPAD+.

We’re releasing VideoMail very soon – if you want to receive VideoMail, you’ll need to register for a Viable Phone Number.

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